Post-Ticketing Service Fees
Transparent pricing for expert assistance with cancellations, exchanges, and itinerary modifications.
Independent Travel Marketplace Interface
Effective Date: May 29, 2026
At Air Booker Direct, we believe in complete transparency. While booking online is straightforward, travel plans sometimes change. Our specialized travel experts are available 24/7 to help you navigate complex airline policies, coordinate refunds, and manage itinerary alterations.
To cover the baseline operational costs of our specialized support infrastructure, Air Booker Direct applies professional processing service fees for post-ticketing services. Please note that these agency processing fees are applied in addition to any penalty balances or fare differences mandated directly by the operating airline carrier.
Standard Agency Service Fees
The following fees apply per passenger, per ticket for services rendered by our agents over the phone or via email support channels.
Cancellations & Refunds
Up to $100Processing a voluntary cancellation request and coordination of future flight credits or carrier refunds on your behalf. (Subject to individual airline fare rules).
Flight Changes & Exchanges
Up to $100Modifying travel dates, times, or routing sequences after a ticket record has been dispatched. (The passenger remains responsible for any airline penalties and fare differences).
Agent-Assisted Booking
Up to $50Utilizing our professional agents to search, build, and finalize a custom itinerary path, specifically for complex multi-destination connections or off-market fares.
Name Corrections
Up to $50Minor typographical spelling updates to an existing passenger label before route departure. (Note: Total ticket transfers or complete passenger changes are strictly barred by carriers).
Important Disclaimers Regarding Fees
- Airline Penalties: Our agency processing service fees remain strictly separate from the airline's own corporate fare parameters. If a carrier applies a $200 change penalty, you will remain responsible for the $200 airline fee + the live routing fare difference + our agency service allocation fee.
- Non-Refundable Agency Fees: All Air Booker Direct initial booking fees and subsequent post-ticketing coordination service fees are non-refundable. If your flight is subsequently adjusted or canceled by the operating carrier, our independent service fees will not be subject to refund loops.
- Basic Economy Restrictions: Please be aware that many highly discounted flight categories (such as Basic Economy) are designated strictly non-changeable and non-refundable by the flight operators. If the airline structure bars a change, our agency tools cannot bypass this constraint.
- Involuntary Schedule Deviations: In the event of an involuntary schedule adjustment or hardware cancellation initiated strictly by the operating airline carrier, Air Booker Direct will assist you in processing adjustments or refunds without applying our agency processing fee.
Contact Us for Assistance
If you need to make a transformation or cancel your existing reservation path, please get in touch with our support desk as early as possible prior to your flight's scheduled departure time.
2 Lakeview Dr, Apt A5, Peekskill, NY 10566, United States
support@airbookerdirect.com
+1 (800) 711-0058